Frequently Asked Questions About Our Services

We understand that life can be unpredictable, but we also value our therapists' time, and because of this, we have a cancellation policy in place. If you need to cancel, please give us at least 24 hours' notice. Late cancellations and no-shows will result in a fee, which will be charged to the credit card on file. If you prefer not to keep your card on file, we will send you an invoice to settle the fee before you can schedule future appointments.

No, you are not required to remove all your clothes, but in some cases exposing your skin helps the therapist maximize the treatment's outcome. In most cases, the best results come from direct skin contact. Rest assured that our therapists are highly skilled in the art of draping. They will use the appropriate techniques to ensure that any part of your body that should remain covered will do so throughout the session.

No, we do not make house calls under any circumstances. This helps us protect our therapists and gives us the ability to provide better quality treatments for you and training for our therapists.

The frequency of massage sessions depends on various factors, such as your individual needs, lifestyle, and health goals. To truly reap the benefits of massage therapy, it's recommended to establish a consistent schedule. For general wellness and stress relief, a monthly massage can help maintain your overall well-being. If you lead an active lifestyle or engage in intense physical activities, such as sports or regular exercise, bi-weekly or weekly massages may be more suitable to support your body's recovery and enhance performance.To learn more, read our blog article

Right after surgery, you should wait for the doctor's clearance. If you have been diagnosed with cancer and/or are currently in treatment for it. If you have a contagious skin condition. If you are sick. When your massage therapist asks you to get medical clearance before starting massage treatments. If you are just not sure that massage is right for you.